By L.A.W. Designs
Frequently Asked Questions
Select a question below to reveal the answer. If you need help with a specific project, contact BLD for recommendations and an accurate quote.
About By L.A.W. Designs
What is By L.A.W. Designs?
By L.A.W. Designs Inc., also known as BLD, is a full-service apparel, promotional products and branding company located in Waterloo, Ontario. We help businesses, teams, organizations and individuals create custom apparel, embroidered clothing, promotional products, signage, laser-engraved items and branded merchandise.
How long has By L.A.W. Designs been in business?
By L.A.W. Designs was established in 2017. What began as a small garage-based business has grown into a full-service creative production shop serving Waterloo Region and customers across Canada.
Where is By L.A.W. Designs located?
Our showroom and production facility is located at 110 Frobisher Drive, Unit 3, Waterloo, Ontario N2V 2G7, near the corner of Frobisher Drive and Davenport Road.
What areas does BLD serve?
BLD serves businesses, teams, organizations and individuals throughout Waterloo, Kitchener, Cambridge and the surrounding Waterloo Region. We can also ship qualifying orders to customers across Canada.
What are BLD’s business hours?
- Monday to Thursday: 10:00 a.m.–6:00 p.m.
- Friday: 10:00 a.m.–4:30 p.m.
- Saturday: By appointment
- Sunday: Closed
Hours may change for holidays or special events.
How can I contact BLD?
Call us toll-free at 866-BLD-SHOP (866-253-7467), or contact us through the quote or contact form on our website.
Custom Apparel
Where can I order custom apparel in Waterloo?
You can order custom apparel from By L.A.W. Designs at our Waterloo showroom. We provide custom T-shirts, hoodies, polo shirts, jackets, workwear, teamwear, hats and other garments for businesses, teams, organizations, events and individuals.
What kinds of custom clothing does BLD offer?
- T-shirts, hoodies and sweatshirts
- Polo and dress shirts
- Jackets and outerwear
- Corporate apparel
- Workwear and safety apparel
- Team uniforms and spiritwear
- Hats, caps and toques
- Aprons and hospitality apparel
- Performance and athletic clothing
Product availability, colours and sizing vary by brand and garment style.
Can I see clothing samples before ordering?
Yes. Our Waterloo showroom has apparel, colour and sizing samples available. Because we work with many suppliers and brands, not every available product will be displayed. Additional options can be reviewed through our supplier catalogues.
Does BLD provide corporate apparel?
Yes. We supply branded corporate apparel for offices, sales teams, service businesses, construction companies, trades, restaurants and other organizations. Options include polos, dress shirts, jackets, quarter-zips, hats, workwear and employee uniforms.
Does BLD provide teamwear and uniforms?
Yes. We provide custom teamwear, uniforms, warm-up apparel, spiritwear and supporter clothing for sports teams, schools, clubs and community organizations. Available products depend on the sport, required sizing and decoration method.
Can BLD supply branded workwear and safety apparel?
Yes. We offer branded work shirts, jackets, hoodies, coveralls, hats and select high-visibility apparel. We can help determine whether embroidery, DTF printing or another decoration method is appropriate for the garment.
Can I bring my own clothing to be decorated?
Customer-supplied garments may be accepted for certain projects after review. Some materials, coatings, seams and garment constructions may not be suitable for embroidery or heat application. BLD cannot guarantee the same results or replacement availability for customer-supplied products.
Does BLD have minimum order quantities?
Minimum quantities depend on the product, supplier and decoration method. Some custom apparel orders can be produced in small quantities, while certain garments and promotional products have supplier-required minimums. Contact us with your product and quantity requirements for accurate information.
Embroidery and DTF Printing
Where can I get custom embroidery in Waterloo?
BLD provides professional embroidery at our Waterloo production facility. We embroider company logos, team logos, names and other designs on hats, polo shirts, jackets, hoodies, workwear, uniforms, bags and select accessories.
What products can BLD embroider?
Common products include polos, jackets, hoodies, work shirts, hats, toques, teamwear, uniforms, bags, towels and select patches or accessories. The product must be suitable for commercial embroidery equipment.
Is there a setup charge for embroidery?
Most new embroidery designs require digitizing. Digitizing converts artwork into a stitch file that controls how the embroidery machine sews the design. The cost depends on size, detail and complexity. A suitable file may be reused for future orders using the same design and specifications.
Can every logo be embroidered exactly as supplied?
Not always. Very small lettering, thin lines, gradients and extremely detailed elements may need adjustment so they sew clearly. We will explain any recommended changes before production.
What is DTF printing?
DTF stands for direct-to-film printing. A design is printed onto specialized film and transferred to a garment using heat and pressure. DTF works well for colourful artwork, detailed logos and smaller apparel quantities.
Is embroidery or DTF printing better for my logo?
Embroidery creates a professional stitched finish and works especially well on hats, polos, jackets and corporate clothing. DTF printing is often better for detailed, colourful or gradient artwork on T-shirts, hoodies and other suitable garments. The best choice depends on your logo, garment, budget, quantity and desired appearance.
Can BLD print full-colour designs?
Yes. Full-colour artwork can be reproduced on many products using DTF printing, large-format printing or other suitable production methods. The correct method depends on the item and artwork.
Promotional Products
Where can I order promotional products in Waterloo?
BLD supplies custom promotional products from our Waterloo location. We help businesses, teams and organizations select, brand and order promotional merchandise for events, employee recognition, customer gifts, marketing campaigns and everyday business use.
What kinds of promotional products does BLD offer?
- Tumblers, bottles and mugs
- Pens, notebooks and office products
- Tote bags and backpacks
- Tech accessories
- Golf products and tradeshow giveaways
- Employee gifts, awards and plaques
- Keychains, branded tools and outdoor products
- Canadian-made and eco-conscious options
Availability and minimum quantities vary by supplier.
Can BLD put my logo on promotional products?
Yes. Promotional products can be decorated using printing, laser engraving, embroidery, screen printing, pad printing and other supplier-specific processes. Available methods depend on the product and material.
What promotional products work well for tradeshows?
Popular tradeshow choices include pens, tote bags, notebooks, drinkware, phone accessories, keychains and other useful items that are easy to carry. The best choice depends on your audience, budget, event and campaign goals.
Does BLD offer employee and client gifts?
Yes. We can help source and personalize employee gifts, customer appreciation gifts, holiday gifts, awards, recognition products and branded gift packages.
Can BLD help me choose the right promotional product?
Yes. Tell us about your audience, event, budget, quantity and deadline. We can recommend useful products that fit your brand and suit the people receiving them.
Are there minimum quantities for promotional products?
Most promotional products have supplier or manufacturer minimums. These vary significantly by product. Some items are available in smaller quantities, while others require larger production runs.
Can BLD ship promotional products across Canada?
Yes. Many promotional-product orders can be shipped across Canada. Shipping options and costs depend on the product, quantity, destination and supplier.
Hats, Laser Engraving and Signage
Does BLD make custom hats?
Yes. We provide custom embroidered and decorated hats for businesses, teams, organizations, events and clothing brands. Options include structured caps, trucker hats, snapbacks, fitted styles, performance hats and toques.
Can BLD embroider the front, side and back of a hat?
Many hat styles can be embroidered in multiple locations, including the front, sides and back. Available decoration areas depend on the hat’s construction, seams and closure.
Does BLD offer laser engraving in Waterloo?
Yes. BLD provides laser engraving at our Waterloo production facility. We can engrave select metals, coated tumblers, wood, acrylic, leatherette and other compatible materials.
What products can be laser engraved?
Common products include tumblers, awards, plaques, nameplates, tags, tools, gifts, keychains, wood, acrylic, leatherette and select metal items. Every material reacts differently, so the product must be reviewed before production.
Can BLD engrave individual names on products?
Yes. Variable personalization such as individual names, titles or numbers is available on many products. Costs and requirements depend on the item and quantity.
Does BLD make signs and banners?
Yes. BLD produces custom signs, banners, decals, window graphics, printed displays and other branded graphics for businesses, teams, events and organizations.
Can BLD create storefront and vehicle graphics?
We can produce a variety of window, storefront and vehicle graphics. Every installation is different, so we review the dimensions, surfaces, artwork and installation requirements before quoting.
Artwork, Ordering and Production
What artwork files should I provide?
Vector artwork is preferred whenever possible, including AI, EPS, PDF and SVG files. High-resolution PNG files with transparent backgrounds may work for certain printing methods. Low-resolution screenshots and web images may require recreation or cleanup before production.
What is vector artwork?
Vector artwork uses shapes and paths instead of pixels. It can be enlarged without becoming blurry, making it ideal for embroidery digitizing, signs, engraving and professional printing.
Can BLD recreate a low-quality logo?
In many cases, yes. Artwork recreation and cleanup are available for an additional charge. Cost depends on the complexity and quality of the original file.
Will the colours match exactly?
We make every reasonable effort to achieve consistent colour. Colours can differ between monitors, printed materials, embroidery thread, garments and promotional products. Exact matching may require Pantone references, samples or a production proof, and some materials cannot reproduce every colour exactly.
Will I receive a proof before production?
A digital proof is provided when appropriate so you can review artwork, spelling, placement and colours. Production begins after required approval and payment arrangements are complete. Customers are responsible for carefully checking all names, dates, phone numbers, spelling and supplied information.
How do I request a quote?
Send us the product or garment type, quantity, sizes, colours, artwork, desired decoration and placement, required date, and pickup or shipping needs. More complete information allows us to quote more accurately.
How long does custom apparel take?
Turnaround depends on product availability, quantity, artwork readiness, decoration method and current production volume. An estimated completion date is provided after project requirements are confirmed. Tell us about any firm event date before approving your order.
Does BLD offer rush service?
Rush production may be available for certain projects, depending on product availability and our production schedule. Rush charges may apply. Contact us as early as possible to confirm whether your deadline can be accommodated.
When does the production timeline begin?
The production timeline generally begins after products, quantities, sizes, artwork, proof approval and payment requirements are finalized. Time spent waiting for information or approval can affect completion.
Can I change my order after approving it?
Changes may not be possible after products have been ordered or production has started. Approved changes may result in additional costs and a revised completion date. Contact us immediately if you discover an issue.
Can I order one custom item?
Some products and decoration methods allow single-item or small-quantity orders. Others have minimums or setup costs that make larger orders more economical. Contact us with the item and design you have in mind.
Can I reorder a previous project?
Yes. Existing customers can request a reorder using a previous invoice, work-order number or project details. Product availability, pricing and colours may change, so new confirmation or a quote may be required.
Does BLD offer local pickup and shipping?
Yes. Completed orders can be picked up at our Waterloo location after you receive confirmation that they are ready. Shipping is available for qualifying orders, with costs based on size, weight, destination and product type.
Online Stores and Working With BLD
Can BLD create an online apparel store for my business or team?
Yes. BLD can create online stores for businesses, teams, schools, clubs, fundraisers and organizations. Participants can view approved products, select sizes and place their own orders.
What can be included in an online store?
Depending on the program, a store can include branded T-shirts, hoodies, jackets, polos, hats, teamwear and other approved merchandise. Product selection, pricing, ordering periods and fulfillment arrangements are established before launch.
Why should I choose BLD for custom apparel and promotional products?
BLD combines product sourcing, artwork support and multiple in-house production capabilities in one Waterloo location. We work directly with customers to understand each project, recommend suitable products and deliver finished items that represent their brand professionally.
Does BLD work with small businesses and individuals?
Yes. We work with organizations of all sizes as well as suitable personal projects, including custom gifts and event apparel. Product availability, setup costs and minimums depend on the request.
Does BLD work with schools, teams and nonprofit organizations?
Yes. We provide apparel, uniforms, spiritwear, fundraising stores, awards, promotional products, signs and event materials for schools, sports teams, clubs, charities and community organizations.
How do I get started?
Contact BLD with your artwork, quantities, product ideas and deadline. If you are unsure what you need, tell us about your organization, audience and budget. Our team can help you select an appropriate product and decoration method.

